Privacy & Security

978bet's Privacy Policy

Your personal data matters to us. This page clearly explains how the information you provide at 978bet is collected, stored, and protected. We believe transparency is the best policy.

Last Updated: January 1, 2026
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Important: By using the 978bet platform, you agree to this Privacy Policy. Please read the full document carefully.
01

What Information We Collect

When you create an account and use the 978bet platform, we collect certain necessary information to give you the best experience and meet our legal obligations.

Information provided directly by you: What you provide at registration —

  • Full name and date of birth
  • Mobile number and email address (if provided)
  • Payment method details (bKash / Nagad / Rocket number)
  • Documents submitted for identity verification (KYC)

Automatically collected information: What gets recorded when you use the platform —

  • Device details: model, operating system, browser
  • IP address and approximate location
  • Login time, session duration, and gaming history
  • Transaction history and amounts
  • Usage patterns collected via cookies and tracking technologies
Note: 978bet only collects information that is genuinely necessary to provide you with the right service. We never gather data beyond what is needed.
02

How We Use Your Information

978bet uses the information collected from you only for specific purposes. We never misuse your data without your permission.

Data Type Purpose of Use Legal Basis
Identity Information To complete account verification and KYC Legal Obligation
Contact Information To provide support and send important notifications Contractual Necessity
Payment Information To process deposits and withdrawals Contractual Necessity
Gaming History To ensure responsible gaming and prevent fraud Legitimate Interest
Device & IP Information To verify authorized access and ensure security Legitimate Interest
Usage Patterns To improve the platform and deliver a personalized experience Consent

978bet may use your information for marketing purposes, but only with your consent. You can opt out of marketing communications at any time.

03

Data Storage & Protection

Your personal data is stored on 978bet's secured servers. We use industry-standard security technology to protect your information from unauthorized access, modification, or deletion.

Our Security Measures:

  • SSL/TLS Encryption: 256-bit SSL encryption is used for all data transfers
  • Data Encryption: Stored sensitive information is kept in encrypted form
  • Firewall Protection: Advanced firewall protection blocks unauthorized access
  • Regular Audits: Our systems undergo regular security audits
  • Access Controls: Only authorized staff can access limited data

Data Retention Period:

  • While account is active: full data retained
  • After account closure: retained for up to 5 years as required by law
  • Transaction records: 7 years, in accordance with financial regulations
  • KYC documents: retained for up to 5 years after verification
Security Assurance: 978bet never stores your password in plain text. All passwords are secured using industry-standard hashing methods.
04

Sharing Data with Third Parties

978bet does not sell your personal data. In certain circumstances, limited information may be shared with trusted third parties.

Parties with whom data is shared:

  • Payment Providers: Only the minimum necessary information is shared with bKash, Nagad, and Rocket for transaction verification
  • KYC Service Provider: Data is transmitted through secure channels for identity verification
  • IT & Cloud Partners: For service operations, under strict confidentiality agreements
  • Legal Authorities: Under a court order or legal obligation
  • AML Authority: To the regulatory authority on suspicion of money laundering
Our Commitment: 978bet will never sell your data to advertisers or data brokers. All third-party partners operate under strict data protection agreements.
05

Cookies & Tracking Technologies

978bet uses cookies and similar tracking technologies on its website to improve your browsing experience and help us enhance our services.

Types of cookies we use:

  • Essential Cookies: Essential for login sessions and security — these cannot be disabled
  • Performance Cookies: For page load time tracking and error analysis
  • Functional Cookies: To remember your language preferences and settings
  • Analytics Cookies: To analyze user behavior and improve the platform

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result. If you use the 978bet app, tracking can be managed through your device settings.

06

Your Rights & Controls

978bet respects your rights over your personal data. You may exercise the following rights at any time:

07

Child & Minor Protection

978bet's services are strictly for adults aged 18 and over. We do not knowingly collect personal data from minors.

  • Age verification is conducted at registration
  • Accounts are suspended immediately if a minor is suspected
  • Any data found to belong to a minor is deleted immediately
  • Parents who have concerns are welcome to contact support
A note for parents: If your child is active online, please monitor their internet usage. Minors are strictly prohibited from accessing 978bet.
08

Policy Changes & Updates

978bet may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date.

For significant changes, 978bet will notify you via your registered mobile number or through the platform. If you do not agree with the updated policy, you may request account closure. However, continued use of the platform will be considered acceptance of the revised terms.

09

Contact & Complaints

For any questions about this Privacy Policy or requests regarding your data, please contact 978bet Support. We will respond to your request within 30 business days.

To request deletion, correction, or portability of your data, please contact Support with proof of identity.

Over your data Full Control

978bet believes every user should have full control over their own data.

Right to Access Your Data

You can request details of what information 978bet holds about you. Contact support and we will respond within 30 days.

Right to Rectification

If any of your details are incorrect, you can request a correction and we will update them promptly.

Right to Erasure

You may request deletion of your personal data under certain circumstances. However, data required for legal obligations must be retained.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes. This ensures you retain full control.

Right to Data Portability

You can request a copy of your data in a structured, readable format, keeping your information in your own hands.

Marketing Opt-Out Rights

You can stop promotional messages and notifications at any time. Just let our support team know and it will take effect immediately.


Why 978bet Secure?

Our technical and policy safeguards ensure your privacy is maintained.

256-bit SSL Encryption

Every piece of data transmitted between your browser and our servers is protected by military-grade encryption, so no one can intercept it in transit.

Secure KYC Verification

Your identity documents are transmitted and stored through secure channels. Only authorized staff may access them, and only when strictly necessary.

Sale of Data Prohibited

978bet does not sell your personal data to advertisers or data brokers. Your information is used solely to deliver our services.

Real-time fraud detection

Our systems monitor for suspicious activity 24/7. Any unusual logins or transactions are acted upon immediately.

Password Hashing

Your password is never stored in plain text. Advanced hashing algorithms ensure that even our own staff cannot read it.

Regular Security Audits

978bet's systems are regularly audited by independent security experts. Any vulnerabilities identified are resolved immediately.


About the Privacy Policy Have a question?

No, 978bet never sells your personal data. Information is used solely for service operations and legal compliance. No advertiser or data broker has access to our users' data.

Yes, in certain circumstances you can request that your data be deleted. However, some information subject to legal obligations — such as transaction records — must be retained for a specified period. Contact our support team and we will walk you through the details.

Yes. 978bet securely stores your bKash, Nagad, or Rocket number using SSL encryption. Only the information necessary for payment processing is transmitted, and your full account number is never shared with any third party.

With your consent, 978bet may send you notifications about new offers and promotions. You can unsubscribe from these messages at any time by contacting support.

After account closure, data may be retained for up to 5 years to meet legal requirements. Transaction records are kept for up to 7 years in accordance with financial regulations. All data is then securely deleted.

On a secure platform Start Playing!

Your data is fully protected at 978bet. Once you are familiar with our Privacy Policy, register and enjoy hundreds of games.


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